Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened.
Question -I am getting error while opening outlook : I can’t start Microsoft Outlook 2016, 2013, or 2010 versions or receive the error “Cannot start Microsoft Office Outlook. Cannot open the Outlook Window.
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Cannot start Microsoft Outlook. Cannot open the Outlook window.
To resolve this error try one of the given solution –
- Restart your machine and try to open outlook.
- Run outlook in safe mode and “disable add-ins (if any error) otherwise restart normally. It should work. To start outlook in safe mode type command in run – : outlook /safe and press enter.
- Open outlook in navigation pane which will remove all customization from the navigation pane. To run this, type : outlook.exe /resetnavpane in run command and press enter.
- Open outlook in compatibility mode : To open it you need to browse the folder where its exe file is located and in properties enable compatibility mode. To do this browse C:\Program Files (x86)\Microsoft Office\Office16 (for outlook 2016) and right click on outlook.exe and enable compatibility mode in properties.
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If nothing work from above option then its possibility that your profile or pst file corrupted. In this case you can try two things – One is create new profile and second scan your pst file for any error.
- To scan pst file you need to use scanpst.exe (go to C:\Program Files (x86)\Microsoft Office\root\Office16 location for office 2016) and run scanpst.exe (choose pst file). Once it will complete scan try to open outlook again.
- To create new profile – Go to control panel and choose Mail – > Create new profile.
nice article